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Dear Sir/Madam

I am writing this letter to your company to complain on your production which I have bought in your shop. I want you to return money for it. I enclose copies of the guarantee and the receipt.
10 days ago I have visited your shop to buy new model mobile phone.
Your shop assistant recomended me to buy that mobile phone which advising because it was cheap and good-quality. I agreed and its garanty for 2 years. As well as in your suggestion was wrote that set includes the headphones.
Unfortunately after a 10 days in display the picture is bad and one headphone stopped working.
When headphones broke I returned it to the shop. When I took the mobile phone and the headphones to the shop, manager did not want to hear anything what I say and he did not wont to refund me my money or change this broken mobile phone to another.
I would like you to refund my money. Unless I receive a satisfactory reply, I will write to the Consumer Association.

I look forward to hearing from you.
Yours faithfully

Julija Barsutsenko

:D

Dear Sir/Madam
I am writing in connection with the advertisement in todays News Garette. I am a professional teacher and I would like to join the campaign to study children in poor countries of Africa.
I am a 24-years old student. I have completed a course in teaching and I also have a certificate in first aid.I work in the basic school in my home town and I think that I could easily take a two-month leave to join your campaign.
I do not know if I have any of the specialised skills that you need.However, I could certainly help to teach children. In addition, I could also do some healing.
To sum up, I would be very happy if I can be of some help. I would be grateful if you could send me futher details. I could provide references if these are needed.
Looking forward to hearing from you.
Yours faithfully,
Julija Barsutsenko.

Antvantages and disantvantages of traveling by train

Advantages traveling by train a lot. When traveling train can you see many sights of different countries and cities . Travel train will need less money than the plane. This is useful for those who are afraid to fly by plane. My can make your own itinerary travel. This is very exciting traveling himself with the card, walk, explore new places and there are many countries . But in this travel are many disadvantages . This travel do not comfortably. No many such travel like best. Many people think that with such travel can skip a lot of attractions, but it is not so since before go to travel to explore places you would like to see on the cart and know where they are .
I think it's very interesting travel around Europe by train.

Homework

I agree with the fact that cars be banned from the city - centers.
Nowadays, the biggest urban pollution from cars. Nowadays a lot of cars. They are highly polluting. Especially a lot of cars in the city center. I believe in the heart of the city to limit car travel. This course will not be convenient for many people, After a lot of people can not imagine life without cars. But if everything is and will continue it soon, our environment quite dirty. In many European countries in the center of a lot of people do not ride in cars and on bicycles and scooter. China has banned travel to the city center by car. Now, all travel by bicycle. Ride a bike is useful not only for the environment but also for us. After all, many people are little sedentary life. And they would have benefited from going to work not on the machine and a bicycle. In Etonia, even in the old town ride in cars. For example, even in Latvia in the Old City do not ride in cars. What would be in the barn to get through the old town by car need a special permit. I am the shield that we could maintain at least such measures. In order that would reduce air pollution.